FREE WORKSHOP - OCTOBER 1, 2026 at 11am ET

How to Have the Difficult Conversation You've Been Avoiding

Without losing your cool. Without losing your credibility. And without another sleepless night rehearsing it in your head.

Register below:

This training is for you if…

  • You've been putting off a conversation about someone's performance because you're not sure how to start it without making things worse

  • You've had these talks before and watched the person shut down or get defensive, and you left feeling like nothing actually changed

  • You want a repeatable process for handling behavior and performance issues instead of winging it every time

  • You lead people and know avoiding the hard conversation is costing you more than having it would

In one hour, you'll walk away with:

  • Frameworks for structuring difficult conversations around observable behavior, not personality or assumptions

  • A path for quick check-ins and higher-stakes situations, so you know which approach fits the moment

  • A plan for handling pushback, defensiveness, or silence in the room, plus what to do after the conversation to make it stick

  • Real practice through role-play, so the first time you try this approach isn't with a live employee